Profile

Business-minded Network Administrator with over 20 years of experience in supporting server environments. Skilled in managing network infrastructure, optimizing environments, and maintaining security standards. An expert troubleshooter with a proven track record of providing innovative solutions within project scope. Collaborative team player with experience interacting with staff, vendors, and end-users. Skilled in system upgrades, hardware maintenance, and network component installation with experience in system repairs and performance improvements.

Experience

OWNER / IT SUPPORT SPECIALIST

AAD COMPUTING LLC.

01/2012 - PRESENT

·        Consult with clients to assess needs and propose optimal solutions, maintaining excellent customer service.

·        Conduct routine and emergency maintenance of desktop, server, and networking equipment.

·        Design and evaluate WAN and LAN connectivity technologies.

·        Perform software installations and upgrades on Windows operating systems.

·        Develop, administer, and test disaster recovery plans.

·        Implement, develop, and test installation and update of Domain Controllers, file servers, print servers, and WAPs.

·        Install and configure network printers, scanners, and other peripheral devices.

·        Deliver IT support for problem identification, diagnosis, and issue resolution.

SR. NETWORK ADMINISTRATOR

AIMBRIDGE INDIRECT LENDING LLC.

02/2001 – 04/2011

·        Managed server storage, backup, and retrieval functions for production and disaster recovery environments.

·        Designed and maintained development and staging environments for Development Team.

·        Assisted IT helpdesk on troubleshooting issues and closing calls.

·        Maintained applications to keep software current with necessary updates and upgrades.

·        Consulted with management to determine project scope, priorities, system capacity, and equipment acquisitions.

·        Planned annual budgets to fund IT projects for the following years and control spending.

Education

CISCO MERAKI| 2019

Cisco Meraki CMNA (Certified Meraki Networking Associate)

NEW HORIZONS COMPUTER AND IT TRAINING| 2005

Cisco Router and Switch configuration and maintenance

INTEGRATED TECHNOLOGY| 2000

Institute Certification (MCP)

Computer programming and networking.

Skills

Critical Thinking

System Administration

Enterprise Technology

Security Standards (HIPAA)

Desktop Support

System Upgrades

Program Installations

Server Migration